Refunds and Cancellation

Synergy Sansthan has instituted a Donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Synergy Sansthan expects that all donors will exercise due care and diligence while making donations.

Synergy Sansthan also recognizes that a donation may be made erroneously or donors may change their mind. Synergy Sansthan will examine the request for refund of donation and endeavour to make the refund. Synergy Sansthan may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.

Synergy Sansthan is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.


Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach Synergy Sansthan’s office within 7 (Seven) days from the date on which you made the donation i.e.:

The date on which you Made the donation online, electronically or through other means, OR The date on which you Handed over the cheque / demand draft to Synergy Sansthan or someone authorised by Synergy Sansthan for this purpose, OR The date on which you Despatched the cheque / demand draft to Synergy Sansthan by other means. No refund is made of extra bank charges incurred by the donor in case of cheque or ECS bounce / No refund is processed once a tax certificate has been issued in the donor’s name.

The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.


For all foreign donors, once the funds for Donation are transferred, refund of the same will not be possible as per Foreign Contribution (Regulation) Act, 2010 (FCRA).

Official Address of Synergy Sansthan –
Synergy Sansthan
Ward. 19, Maharna Pratap Colony, Behind Dr. Kailash Sighal Clinic,Harda
Madhya Pradesh- 461331

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